Info

  • FAQs

    COVID-19 TICKET GUARANTEE: Please be reassured that if we are required to reschedule the event due to changing Government regulations around Covid-19 your ticket will remain valid for the rescheduled dates. In the unlikely event that we have to cancel the event due to Covid-19 the face value of your ticket will be automatically refunded within 14 days.

    For information about the changes we’ve made in light of recent events please read our safety section below.

    • Do I need to print my tickets? You do not need to print your tickets, even if you have purchased a 'Print At Home' ticket. Our ticket scanners can read the barcodes of tickets stored on your phone as well as physical tickets.
    • I haven’t received an email with my tickets on them, what should I do? First, check your spam! If you have no luck there contact your ticket provider directly (SEE Tickets are our primary provider). Have ready all of your booking information and they will be able to send you through your tickets.
    • Is there an age limit? Yes. The festival has an age limit of 18+. You may be refused entry if our staff think you are under 18, so please bring ID if you’re concerned. This age policy applies to babes-in-arms too. We do not offer refunds to ticket-holders who are denied entry. Apologies to all you younger comedy fans out there!
    • You’re sold out! Where can I apply for returns? Check our facebook page. Anyone who can’t make it to a show may try to pass on their tickets via our facebook page. Do not buy tickets from external sources as they may not be accepted on the door.
    • I need to organise the babysitter - what exact time is my favourite comedian performing? We do not give out specific timings of comedians. Your tickets however will provide information on the event open and show start times, we estimate that our multi-bill shows last approximately 100 minutes.
    • Can I bring my dog / cat / parrot? Unfortunately not. Assistance animals are welcome, but please contact info@bristolcomedygarden.co.uk ahead of your show to organise.
    • I have booked for more than one show in a day - must I leave the audience arena in between my shows? Yes, so that we can carry out our enhanced hygiene protocols we must empty the audience arena between shows. Thanks in advance for your understanding. If you are one of our accessibility ticket holders please speak with a member of our team when you arrive and they will be able to assist.
    • I’m running late, is this a problem? To assist our new socially-distanced event space we ask you to please check your tickets and allow yourself plenty of time. Latecomers will be guided to their seating plots by our PPE-adorned staff.
    • Can I bring a picnic? Afraid not. We ask that you do not try and bring food or drink into the event, if you do you will be asked to leave it outside. But worry not, our snazzy new drink & snack bundles are on hand to keep your taste buds as tickled as your sides.
    • Cash or card? We are operating a cashless site this year. All walk-up ticket bookings must be made online via our website and orders for additional drinks and snacks during the show will be managed via our delivery partner app.

    If you still have a query please contact us at info@bristolcomedygarden.co.uk

  • Event Timings

    Weds 2nd, Thurs 3rd & Fri 4th June

    Gates 6:30pm, Show Starts 7:30pm

    Sat 5th & Sun 6th June

    Early Show: Gates 12pm, Show Starts 1pm

    Mid Show: Gates 3:45, Show Starts 4:30pm

    Late Show: Gates 7:15pm, Show Starts 8pm

    Please check your tickets for your show start times, all shows last approximately 100mins without intervals.

  • Group Bookings

    We are not offering any group bookings to this year’s event, tickets can be brought in pairs and groups of four to suit your housing and social bubble.

  • Accessibility

    The Comedy Garden strives to be accessible and inclusive;

    • We offer a limited number of complimentary essential companion tickets for those who cannot attend the event on their own.
    • Our access seating is close to the accessible toilet whilst not being out-of-view of the stage or screens.
    • We are able to accommodate wheelchair users by simply removing our chairs: there is plenty of space to manoeuvre and be comfortable.
    • If needed you can avoid the queue system and enter via our access gate.
    • The access toilet does not require a RADAR key, and is approximately 25m from the access seating.
    • Assistance animals are permitted: we will require proof of their registered status. Please contact us in advance if you will be bringing an assistance animal so that we can make appropriate arrangements.
    • Upon arrival, staff will ask to see proof of disability so please bring it with you.
    • There are a number of blue badge bays on the roads surrounding the event site, for more information visit: Accessable
    • There are no steps at the event, and any cables are covered with a ramp.
    • There are flashing lights but no strobe effects.
    • If you have a medical reason to bring your own food or drink to the event, please get in touch to let us know and our staff can facilitate that.
    • If you need a quiet space away from the arena during your time at the event, please speak to any member of staff who will be happy to assist you.

    If you require any more information, please email info@bristolcomedygarden.co.uk with the subject header ACCESS or SEE Customer Services can be reached on 0871 220 0260 (open 24/7, calls cost 13p per minute plus network charges).


    Access ticket holders should make their way to Red Gate.

  • Work with us

    We're looking for people to assist with our comedy extravaganza.

    If you're interested take a read of the job description below and apply!

Safety

Your safety and wellbeing while with us is paramount, therefore the event has been specifically redesigned to ensure strict social distancing at all times. We continue to work closely with the local council, the venue and specialist suppliers to ensure we deliver an event that is safe for everyone as well as enjoyable.

In response to the Government guidelines we have made the following changes to the event:

All audience activities relating to the event will take place outdoors.

We have significantly increased our event footprint to accommodate the reimagined event space.

Tickets to this year’s event will be sold in pairs and groups of four to suit your housing and social bubbles. When with us please pay attention to the signposting and guidance from our staff.

The audience arena has been split into four separate blocks - each with their own colour code, entrance & exit points, toilet & hygiene facilities & dedicated staff.

There are multiple entrance & exit points to ensure social distancing can be maintained at all times. Please check your tickets to find your gate and block colour & entrance time ahead of arrival.

Face coverings are mandatory while moving around at the event.

There will be no intervals and each show will run for approximately 100mins.

In place of our usual bars and street-food stalls we are offering pre-purchased drink & snack bundles bursting with tasty treats. We encourage ticket holders to pre-purchase a bundle when purchasing their tickets to reduce waiting time and movement during the shows. Your bundles will be ready for collection as you make your way to your seats.

A limited bar service will be available during the show with a deliver-to-seats service. No food or drink can be brought into the event.

All our staff have received up to date training and have been equipped with the necessary PPE, they are on hand to answer any questions you have and are committed to ensuring your time with us is safe and enjoyable.

All ticket bookings are only accepted online, making sure we're able to get in contact with you following your visit if we need to. We are committed to the Government's Test & Trace initiative.

There is no Box Office facility at the event, all tickets must be pre-purchased via our website.

Please check the weather forecast before your arrival and dress accordingly. The show will go ahead regardless of the weather. In the unlikely event that a show is cancelled due to adverse weather, that impacts the safety of the event, a refund of the face value ticket price will be processed within 14 days of the event date.

We ask that you bring only one bag per ticket holder into the event, no larger than 40x50cm and with easy visibility - this will greatly assist our security checks. We do not have cloakroom facilities at the event.

We encourage ticket holders where possible to utilise other modes of transport rather than public transport when travelling to and from the event, for example cycling, walking, driving and taxis. Further information on this can be found here.

Please note that this event is subject to ongoing license and government guidelines and approvals during these unprecedented times. In the event of cancellation due to Government regulations we will process a refund of the face value of the ticket, please note that the booking fee will not be refunded. Refunds will be processed within 14 days of the event date.

And finally, if you're showing symptoms of COVID-19 or live with someone that is please do not attend the event. Equally if you feel unwell at any point during your time with us, please alert a member of staff immediately who will be able to help.

Subject To License & Site Permission