Info

  • FAQs

    COVID19 STATEMENT

    We are working hard to make sure this year’s Comedy Garden goes ahead. Following the Mayor’s announcement this week we’re currently looking into the feasibility of moving the event to later in the year and will keep you posted with our progress. Rest assured that if the festival is unable to go ahead this year due to the Covid19 outbreak - or if you are unable to attend the rescheduled dates - then full refunds will be issued to all ticket holders. Thanks in advance for your patience.

    Team BCG x

    • Do I need to print my tickets? You will need a physical or electronic copy of your ticket for scanning at the entrance to the festival.
    • I haven’t received an email with my tickets on them, what should I do? First, check your junk folder! If you have no luck there contact your ticket provider directly (SEE Tickets are our primary provider). Have ready all of your booking information and they will be able to send you through your tickets.
    • Is there an age limit? Yes. The festival has an age limit of 18+. You may be refused entry if our staff think you are under 18, so please bring ID if you’re concerned. We do not offer refunds to ticket-holders who are denied entry. Apologies to all you younger comedy fans out there!
    • You’re sold out! Where can I apply for returns? Check our Facebook page. Anyone who can’t make it to a gig may try to pass on their tickets via our Facebook page. Do not buy tickets from external sources as they may not be accepted on the door.
    • I need to organise the babysitter - what exact time is my favourite comedian performing? We do not give out specific timings of comedians. Your tickets however will provide information on the festival open and show start times and we estimate that our multi-bill shows last approximately 2.5 hours.
    • Can I bring my dog / cat / parrot? Unfortunately not. Assistance animals are welcome, but please contact info@bristolcomedygarden.co.uk ahead of your show to organise.
    • I have booked for more than one show in one day - how do I guarantee entry to the venue without having to re-enter? Please alert a member of staff when you arrive if you are seeing more than one show in a day, and they can check your tickets and give you the correct credentials so you don’t have to leave and re-enter the festival again. You will still need to vacate the venue itself between shows though.
    • I’m running late, is this a problem? Latecomers will be admitted to the Big Top after the next interval - so please try and arrive in plenty of time to catch all the glorious comedy!
    • Can I bring a picnic? Afraid not. We ask that you respect our traders and do not try and bring food or drink into the festival, if you do you will be asked to leave it outside. But worry not, we’ve lined up an array of bars and delicious street-food eateries to satisfy all possible palettes.
    • Cash or card? We accept card and cash payments at the Box Office and across our bars, most of our food vendors will also accept card payments as well, of course, as cash!
  • Festival Timings

    Weds 3 June: 6pm - 10:30pm
    Thurs 4 June: 6pm - 10:30pm
    Fri 5 June: 6pm - 10:30pm
    Sat 6 June: 12:30pm - 10:30pm
    Sun 7 June: 3:15pm - 10.30pm

    Please check your tickets for your show start times, all shows last approximately 2.5 hours with intervals.

  • The Big Top Venue

    The Big Top is a fully seated venue. There are two types of tickets; Front Stalls and Rear Stalls. The Front Stalls are allocated and positioned closest to the stage and therefore the action. All Rear Stalls tickets are sold as unreserved which means Front of House staff will guide you to the most appropriate seats once inside the venue.

  • Group Bookings

    If you would like purchase 20 tickets or more please get in touch and we’ll help you with the necessary arrangements.

    Please contact info@bristolcomedygarden.co.uk with GROUP BOOKING in the subject line and we’ll be in touch soon.

  • Accessibility

    The festival site and Big Top venue are accessible and our access tickets are sold with a free essential companion ticket through our online ticketing partner SEE Tickets. If you have any questions relating to your booking or special requirements please contact info@bristolcomedygarden.co.uk with ACCESS in the subject line and we’ll be in touch soon. If you prefer to call please contact SEE Tickets on the numbers below and they will liaise with us on your behalf. While the festival is in full swing our Front of House team will be on hand to assist you in anyway they can.

    SEE Customer Services can be reached on 0871 220 0260 (open 24/7, calls cost 13p per minute plus network charges)

  • Work with us — Front of House

    Join our Front of House Team and get in on all the hilarious action. You’ll be the first point of contact with our lovely audiences so good communication skills and a friendly attitude are a must. Working with the Front of House Manager you’ll be responsible for getting our audiences to the right place at the right time, making sure the shows run on time and keeping the venue running smoothly. You should be confident, good with people, alert and interested in the programme and event you’re representing. This role is very active and a lot of fun, you should enjoy dealing with lots of people and manage all this with a level head.

    You will be expected to work all of the shifts throughout the Comedy Garden; you must be over 16 to apply.

    If you’re interested, please email hannah@57festivals.com

  • Work with us — Bar Staff

    We’re looking for friendly, confident and hard working people to come and work on our bars during the Comedy Garden. Previous bar experience is essential and you must be over 18. You’ll be part of the team and enjoy all the perks that go with that. In return you’ll be punctual, reliable and ready to hop to action at any given moment.

    This is a paid role. You’ll be expected to work all of the shifts during the Comedy Garden.

    If you’re interested please send your name, contact details and CV to sparkleandspirit@outlook.com with BCG BAR CREW in the subject line.

Safety

Your safety and wellbeing while with us is paramount therefore the event has been specifically redesigned to ensure strict social distancing at all times. We continue to work closely with the local council, the venue and specialist suppliers to ensure we deliver an event that is safe for everyone as well as enjoyable.

In response to the Government guidelines we have made the following changes to the event:

All audience activities relating to the event will take place outdoors.

We have significantly increased our event footprint to accommodate the reimagined event space.

Tickets to this year’s event will be sold in pairs with audiences seated on chairs in socially distanced plots measuring 1.3m x 1.3m. All seating plots are at least 1m apart with a one-way system in place throughout the site of at least 2.5m. When with us please pay attention to the signposting and guidance from our PPE-adorned staff.

Please consider social distancing recommendations when purchasing your tickets which currently state that only members of a single household or bubble can sit in close proximity with each other.

The audience area has been split into four separate blocks - each with their own colour code, entrance & exit points, toilet & hygiene facilities & dedicated PPE-adorned staff.

There are staggered arrival times plus multiple entrance & exit points to ensure social distancing can be maintained at all times. Please check your gate location & entrance time ahead of arrival.

Face coverings are mandatory while at the event.

There will be no intervals. Each show will run for approximately 100mins. We have purposefully reduced the overall show time in response to the time of year and also to mitigate the use of toilets on site, where possible we encourage audiences to wait until they are at home. NB: The reduced show time has not impacted the performance time of the comedians.

In place of our usual bars and street-food stalls we are offering a pre-purchased drink & snack bundles bursting with tasty drinks and snacks. We encourage ticket holders to pre-purchase their gourmet bags when purchasing their tickets to further reduce movement during the shows. Pre-ordered bags will be ready for collection as you make your way to your seats.

A limited bar service will be available during the show with a delivered-to-your-seats service. No food or drink can be brought into the event.

Additional toilet and hand-washing facilities will be provided.

All our staff have received up to date training, and have been equipped with the necessary PPE, they are on hand to answer any questions you have and are committed to ensuring your time with us is safe and enjoyable.

All ticket bookings are only accepted online, making sure we're able to get in contact with you following your visit if we need to. We are committed to the Government's Track & Trace initiative.

There is no Box Office facility at the event, all tickets must be pre-purchased via our website.

Please check the weather forecast before your arrival and dress accordingly. The show will go ahead regardless of the weather. In the unlikely event that a show is cancelled due to adverse weather, that impacts the safety of the event, a refund of the face value ticket price will be processed within 14 days of the event date.

We ask that you bring only one bag per ticket holder into the event, no larger than 40x50cm and with easy visibility - this will greatly assist our security checks. We do not have cloakroom facilities at the event.

We encourage ticket holders where possible to utilise other modes of transport rather than public transport when travelling to and from the event, for example cycling, walking, driving and taxis. Further information on this can be found here.

Please note that this event is subject to ongoing license and government guidelines and approvals during these unprecedented times. In the event of cancellation due to Government regulations we will process a refund of the face value of the ticket, please note that the booking fee will not be refunded. Refunds will be processed within 14 days of the event date.

And finally, if you're showing symptoms of COVID-19 or live with someone that is please do not attend the event. Equally if you feel unwell at any point during your time with us, please alert a member of staff immediately who will be able to help.

This year's comedy garden has been cancelled...

It’s with great sadness that we announce our decision to cancel this year’s Bristol Comedy Garden rather than trying to run it later in the year as we’d hoped. Your well-being and that of our staff, acts, traders and suppliers are our priority and with the ongoing world-health situation and as yet no clear guidelines for events it’s increasingly unlikely that we’d be able to bring you the Comedy Garden we’d want to this year...

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